Kyiv, Lviv

Senior Account Manager

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CoreValue a fast-growing IT-outsourcing company based in Ukraine is looking for a Senior Account Manager to join Lviv or Kyiv team on a full-time basis.

We are looking for a Senior Account Manager to build long-term, trustful and reliable relationships with our key clients in Fintech, Healthcare, Pharmatech, and Digital Transformation industries.

Responsibilities:

  • In this role, you will oversee a portfolio of accounts, expand our business and partnership with existing clients, build a network of the trustworthy business relationship;
  • To succeed, you will need to liaise with cross-functional internal teams (including Development, Quality Assurance, Project Management, R&D) to ensure top-tier customer experiences are delivered to the client;
  • In this position, you will need to travel to our clients in order to keep face-to-face communication, run workshops, solution design sessions and keep a constant awareness of clients organization's business.

Skills and Qualifications:

  • 3+ years experience in Account Management, working with Directors, VPs, SVPs, and C-level clients;
  • Business-oriented and market-oriented mindset;
  • Ability to balance business goals, timelines, and expectations;
  • Fluent in operating portfolio business metrics (Predictability, Market penetration, Success Criteria).
  • Media plugged in (news, LinkedIn, Twitter);
  • Ability to find information quickly and thoroughly (Googling skills);
  • Knowing business and enterprise politics, ability to build a successful service in complex environments;
  • Program management awareness;
  • Good presentation skills, ability to persuade softly, but steady; Ability and talent to sell and present technical projects for the business;
  • Strategy development in relationship building, service positioning and upselling;
  • English level - Upper-intermediate or higher.

Personal qualities:

  • Excellent communication (open but focused, multi-dimensional, ability to set a live dialogs-type of communication);
  • Self-motivated and passionate about building high-quality services;
  • Ability to coach teams and drive transformations;
  • People care and motivation techniques capabilities;
  • Continuous Learner.

CoreValue Offers:

  • New office with areas for recreation, well-staffed kitchen facilities, shower, covered bike-parking;
  • Compensation of medical service;
  • Sport compensation: gym-membership reimbursement, small gym on-site;
  • Language school;
  • Compensation of training: our employee can participate in training given by external and internal experts;
  • PE accounting and support;
  • Free fruits and sweets.

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